Frequently Asked Questions
Everything you need to know about our premium grooming and beauty tools.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days. We also offer express delivery options which arrive within 1-2 business days if ordered before 2 PM.
What is your return policy for hygiene products?
Due to the nature of our products, we can only accept returns on items that are unopened, unused, and in their original packaging within 30 days of purchase.
Are your razor blades compatible with other brands?
Our blades are specifically engineered to provide the best performance with Wilkinson Sword handles. We recommend using genuine Wilkinson Sword components for the safest and closest shave.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
How do I know when it is time to change my blade?
For the best shaving experience, we recommend changing your blade every 5-7 shaves, or as soon as the lubricating strip begins to fade or you feel any tugging.
Do you offer a subscription service for blade refills?
Yes, we offer a flexible subscription service that allows you to receive your favorite blades at a discounted price on a schedule that suits your routine.